Customer Service Frontliner - Technology Retail Store

Join our dynamic team as a Customer Service Frontliner in a leading technology retail store in Probolinggo, Jawa Timur. This is your opportunity to deliver exceptional customer service while working with the latest tech products in a fast-paced, rewarding environment. As a frontliner, you'll be the first point of contact for our customers, ensuring their shopping experience is seamless and enjoyable. Our store is committed to providing top-notch service, and we're looking for passionate individuals to join us in this exciting journey.

At our technology retail store, we pride ourselves on offering a wide range of the latest gadgets and devices. Our Customer Service Frontliner will be responsible for assisting customers with product selection, troubleshooting, and providing expert advice. You'll work closely with our sales team to ensure every customer leaves satisfied with their purchase. This role is perfect for someone who thrives in a customer-centric environment and is eager to make a difference.

We offer a competitive salary of Rp 3,500,000 - Rp 5,000,000 per month, along with benefits including health insurance, performance bonuses, and opportunities for professional growth. Join us and be part of a team that values innovation, customer satisfaction, and personal development.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by assisting customers with product selection, troubleshooting, and providing expert advice.
• Handle customer inquiries and complaints professionally and efficiently.
• Process sales transactions accurately using POS systems such as SAP or Oracle.
• Stock and manage inventory to ensure products are available for customers.
• Promote products and services to customers, highlighting features and benefits.
• Collaborate with the sales team to meet daily targets and exceed customer expectations.
• Maintain a clean and organized store environment.
• Stay updated with the latest technology trends and products to provide accurate information to customers.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service or a related field.
• Strong communication and interpersonal skills.
• Ability to work well under pressure in a fast-paced environment.
• Basic knowledge of technology products and troubleshooting.
• Familiarity with POS systems such as SAP or Oracle is a plus.
• High school diploma or equivalent.
• Ability to lift and carry up to 20 kg.
• Fluency in Indonesian language, both written and spoken.

🛠️ Keahlian

Lowongan Terkait